Published service levels
MSP response targets by tier live on /trust/service-levels — not buried in a PDF after you ask.
vCISO
Virtual CISO (vCISO)
Fractional security leadership — policy, risk registers, and board-ready reporting.
What you get
How we scope and deliver
We confirm the fault, your requirement, and the repair path so you can approve the plan with confidence.
- Engineer-led IT support and remote helpdesk
- Managed IT support with published response targets
- Microsoft 365, identity, and device management
- Backup, patching, endpoint protection and lifecycle planning
Virtual CISO (vCISO) advisory
Fractional security leadership for organisations that need policy, risk registers, and board-ready reporting without a full-time hire.
Scoped after consultation — typically combined with managed IT or DevSecOps retainers.
Typical vCISO deliverables
Risk register maintenance, policy review, supplier due diligence support, and incident readiness workshops.
Board or trustee reporting on cyber posture, backup verification, and remediation progress.
Why trust NLCRC
Diligence-ready MSP process — published, not promised.
Scope before spend
Work is agreed in plain English before it starts, whether that is a retainer change or a workshop job.
Questions
Common questions
How is vCISO priced?
Retainer days per month or quarter — confirmed after discovery. Often combined with managed IT for implementation capacity.
Do you replace our internal IT lead?
No — vCISO complements internal or co-managed IT with security governance depth.
Can you support grant or charity audits?
Yes — we provide summaries aligned to UK GDPR and safeguarding questions common in charity diligence.
Ready to get started?
Book online where a verified link is available, or contact National Laptop Computer Repair Centre for repair scope and next steps.
